Museum Professionals: The case for FOH

All’inizio di quest’anno, il blog FoHMuseums ha pubblicato un sondaggio al fine di comprendere il funzionamento di quel gruppo di lavoratori del museo chiamato Front of House, (i custodi in pratica anche, se detto in inglese Visitor Experience Assistant sembra quasi importante…) responsabile di assistere i visitatori del museo durante la loro visita con informazioni varie ed eventuali, e di vigilare sulle opere d’arte in esposizione.

Una domanda particolare ha incoraggiato il dibattito, cioè se gli appartenenti al suddetto settore (di cui io stessa faccio parte) siano da considerare  professionisti, alla stregua degli altri dipartimenti di un museo, dai curatori ai semplici impiegati. E – sorpres sorpresa! – come appare evidente dal sondaggio del blog, la risposta è stata positiva.

Front of House in Museums

Earlier this year, we here at FoHMuseums released a survey with a view to gain an understanding of working in Museum front of house. One particular question that has since encouraged debate has been the question of considering Front of House as Museum professionals.

Q10 (1)

11 percent of overall respondents felt that museum professionals was not perhaps the most appropriate title to apply to all of FoH, and this has since been discussed.  Interestingly, this question of professionalism applies to the FoH amongst the sector in a way that perhaps does not necessarily apply to other departments.

One of the key arguments against considering FoH as ‘Museum professionals’ is that some individuals are working front of house within museums with a view to simply earn money, not necessarily with a career in mind, without a museum specific set of goals, sector wide interest or requisite skills.

Whilst the logic of this…

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